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Pluralistic: Google is a scammer's paradise (05 Aug 2026)


Today's links



A hand-tinted Depression-era photo of an elderly man entering a building whose door has the hand-lettered words 'Hotel Rooms 30Β’.' The door is half-covered with the intaglio portrait of Ben Franklin as depicted on a US$100 bill; he wears a robber's domino mask.

Google is a scammer's paradise (permalink)

Forget "Don't be evil"; Google's true motto is a form of vulgar spidermanism: "With great power comes no responsibility." The internet's de facto boss is an absentee landlord.

Google – a thrice-convicted monopolist – is the gateway to the internet, with more than a 90% search market share that it attained by buying out all its competitors and bribing Apple more than $20b/year not to start a rival search engine:

https://www.democracynow.org/2024/8/6/google_monopoly

Google likes to position itself as a wise steward of the internet. They say they use their vast troves of data about the internet and its users to connect the right person with the right information at the right moment. As their mission statement has it, "organize the world's information and make it universally accessible and useful":

https://www.google.com/intl/en_us/search/howsearchworks/our-approach/

The tacit argument is, "Sure, we repeatedly violated antitrust law in order to monopolize the internet, but the internet needs a monopolist. It's scary out there! We have amassed power so that we can protect and guide you."

It's a bullshit argument and no one should accept it – but even if you think it's worth harnessing monopoly power to promote a wise king to rule over the internet, you'd still want Google to take that responsibility seriously. If we're to have a landlord for our civilization's digital nervous system, let's not have it be an absentee landlord.

Google is an absentee landlord. In 2019, they chose to deliberately worsen search results in order to make you search repeatedly to find the information you're seeking, because every fresh query lets them serve fresh advertisements:

https://pluralistic.net/2025/05/26/babyish-radical-extremists/#cancon

Not all of Google's enshittification can be attributed to deliberate sabotage. Much of it is the result of neglect. Ask Google for a product review and they'll pass over the most rigorous, honest websites on the internet in favor of affiliate scammers who repackage Amazon best-of lists to peddle overpriced, underperforming junk that's sometimes so bad it's dangerous:

https://pluralistic.net/2024/02/21/im-feeling-unlucky/#not-up-to-the-task

Google keeps announcing that it Takes This Problem Very Seriously – and then nothing happens:

https://pluralistic.net/2024/05/03/keyword-swarming/#site-reputation-abuse

And of course, Google AI search results present the company with a highly refined and confident-sounding way to launder spam into product recommendations:

https://pluralistic.net/2025/07/15/inhuman-gigapede/#coprophagic-ai

Could Google do better? Provably so. Kagi, a small company that runs a search engine powered by Google's own search index consistently delivers results that are substantially superior to Google's – using Google's own infrastructure:

https://pluralistic.net/2024/04/04/teach-me-how-to-shruggie/#kagi

If Kagi (a startup with a handful of engineers) can extract useful search results from Google's databases, then Google – a thrice-convicted monopolist that's had its pick of thousands of the top computer scientists from the world's most prestigious universities for a generation – could also do so.

They just choose not to.

They're too big to fail. They're too big to jail. They're too big to care.

Google's AI search isn't a way to fix its broken core product: it's a way to partially remediate the damage Google itself inflicted on the open internet, while imprisoning the web in a walled garden that would make Steve Jobs drool:

https://pluralistic.net/2026/06/29/arsonist-firefighters/#im-feeling-lucky

It's a deadly combination: Google has committed hundreds of billions to stock buybacks and its AI money-furnace, financed by mass layoffs targeting the people who keep the core services useful. The too-big-to-care company is still the internet's gatekeeper, but half the guards at the gate have been fired and the other half have pulled so much overtime that they keep falling asleep on the job.

Google has become a scammer's paradise.

Take Google's "answer box." This is the part of the search results page that tries to answer your query directly, without sending you elsewhere for that info. Back in 2023, Google's Answer Box was taken over by scammers who impersonated airline help desks. When Google's users searched for airlines' toll-free phone numbers, Google directed them to phones that rang in the scammers' boiler room, where they were tricked into giving up their passport info and credit card numbers to boiler-room thieves:

https://www.nbcnews.com/tech/tech-news/phone-numbers-airlines-listed-google-directed-scammers-rcna94766

(This was an especially devastating attack because the airlines themselves hide their customer service phone numbers – as enshittified monopolists, they want your money, not your complaints – so it's normal to search Google for the number you're seeking, rather than scouring the airlines' deliberately confusing customer service sites.)

This is especially galling because Google has an extensive "verified merchant" program that goes to enormous lengths to establish the true identity of every merchant whose businesses are listed on Google, in maps, ads and search results. Google "knows" which URLs belong to the airlines. If it can be tricked into scraping a different website for the airlines' phone numbers, that's because Google couldn't be bothered to connect its own database of canonical airline URLs to the process that serves phone numbers to the 90% of the web-using public who search with Google.

Google's database of the canonical URLs for businesses doesn't stop at airlines or even large businesses. Nearly every local merchant has undergone Google's verification process, which includes a step where Google physically mails a postcard with a unique number to the merchant's registered address, which the merchant must then key into Google to prove that they're located where they say they are.

Despite this, Google's ad-sales system will happily sell anyone the right to advertise a different website for queries for specific merchants, and those ads appear above the real result for the business's website. To make this even worse, Google's spent years making it more difficult to distinguish ads from "organic" search results, changing the font and size of the "ad" warning to make it harder to spot, and making the font and color of the ad itself closer to the color of the search results below it.

This is a gift to fraudsters. I had my own run-in with it in 2023, when I was tricked by a Google ad into ordering dinner from my local Thai place using a scam site that had cloned the restaurant's menu. The scammers marked up the price by 15%, then passed the order on to the restaurant, pocketing the vig:

https://pluralistic.net/2023/02/24/passive-income/#swiss-cheese-security

This scammer – based out of a UC Berkeley dorm-room – had copied hundreds of restaurant websites, then bought Google ads for the restaurants' names, ensuring that searchers would see the scam result before the real one. Remember: Google knows what the true URL is for every one of those restaurants but it sold the scammer ads for a different URL that appeared when people searched for the restaurant by name.

Google could trivially add a step to the ad sales pipeline that detects mismatches between a merchant's known URL and the URL in an ad bought against the merchant's name. It could automatically resolve these mismatches by sending an email to the merchant's verified email address that says, "Hey, are you buying an ad with a new URL? If so, just reply to this email."

I don't know why Google doesn't do this. Maybe they make huge sums from these scam ads and they don't want to forego the revenue. Or maybe they just don't care.

Whichever it is, there's real consequences for this negligence by the internet's absentee landlord. Take abortions: fake abortion clinics – where pregnant women are bullied or tricked out of the abortions they're seeking – buy Google ads against the names of real abortion clinics. Google makes millions sending abortion-seekers to fake abortion providers:

https://pluralistic.net/2023/06/15/paid-medical-disinformation/#crisis-pregnancy-centers

Google started off as the ideal "intermediary" – the fancy economist's term for a "middleman." They took as their duty to figure out the best websites for you to look at based on your interests, serving as an honest broker between internet users and internet publishers. In the quarter-century since the company's founding, as it transformed itself into a monopolist, it developed the curse of every intermediary: it got Main Character Syndrome.

This is Tim Wu's formulation: the reason for an intermediary existence is to serve the parties to the transaction. Ebay says it exists to connect buyers and sellers, Uber is supposed to connect drivers and riders, dating sites are supposed to connect people with their love-matches. But intermediaries are cursed with an enviable position: by dint of sitting between these different groups of people, the intermediary learns everything about both sides of the transaction, while each side only knows about its own position.

Amazon knows the price you're willing to pay, it knows who's set the lowest price, and it knows how many identical items that match your query are for sale. But the sellers don't know any of that, and you only know some of it. By capitalizing on that information (rather than using it to efficiently match buyers and sellers), Amazon can match you with the sellers willing to pay the highest junk fees, rather than the ones who offer the best price for the best goods:

https://pluralistic.net/2023/11/03/subprime-attention-rent-crisis/#euthanize-rentiers

This is Wu's Main Character Syndrome in action. Once Amazon attains a dominant market share, it can maximize its own welfare at the expense of its buyers and sellers, transforming itself from a helper to a parasite:

https://www.lawfaremedia.org/article/lawfare-daily–tim-wu-on–the-age-of-extraction

Google says it wants to "organize the world's information and make it universally accessible and useful," but every dime it spends fighting fraud (a critical part of this mission!) is a dime it can't spend on stock buybacks, executive compensation and AI servers. "Organize the world's information and make it universally accessible and useful" is the mission of a good intermediary; "do the absolute minimum to fight fraud" is the mission of a formerly good intermediary with terminal Main Character Syndrome.

Google keeps finding ways to expose its users to fraud while lining its own pockets. That restaurant markup scam that caught me in 2023? Three years later, it's way worse.

San Francisco City Attorney David Chiu just filed suit against GuestReservations.com, BookOnline.com and Booking Holdings for running a massive version of the restaurant menu scam – one that extracted millions from people booking hotel rooms:

https://www.kron4.com/news/bay-area/alleged-sf-hotel-booking-scam-had-up-to-85-markup-fees-city-attorney/

Here's how the scam worked: these companies put up websites with deceptive URLs, like SanFranciscoMarriott.GuestReservations.com, and then bought the associated Google ad-word ("San Francisco Marriott"). At the top of Google searches for "San Francisco Marriott booking" was the ad for SanFranciscoMarriott.GuestReservations.com. This site would sell you a room at the Marriott, at a markup of 35% to 85%.

This is a pure ripoff. If Google had served the correct result at the top of the page – if it had used its own database of confirmed merchants and their associate websites to validate its ads – then people booking hotels would have saved 35% to 85% on their rooms.

City Attorney Chiu says that the perps here registered domains for all kinds of hotels, even tiny ones in small towns, all over America. That means that it's not just visitors to San Francisco who got screwed by these creeps – it's also San Franciscans who booked hotel rooms around the country.

Google bears the lion's share of the blame here, but Visa and the other credit card companies are critical to these scams. Card companies allow merchants to set terms of service that refuse refunds under almost any circumstances, and, more often than not, the card issuers side with the merchants over their own customers when they call to cancel a charge from one of these scammers.

I discovered this for myself when I was tricked into buying theater tickets from a ripoff site that had registered the URL of the show I wanted to go to. I figured out that I'd been rooked within a minute of clicking the buy button, but it took months and multiple appeals – and ultimately a threat to cancel my credit card – to get Visa to refund me.

Visa – another bloated monopolist with terminal Main Character Syndrome – can see that it has merchants who generate zillions of appeals and charge-backs because they run scam businesses like these. They could treat these merchants as the fraudsters they are, but because the crooks wreathe themselves in gauzy excuses and lengthy terms of service, Visa enables these massive, nationwide cons.

Google, Visa and the other monopolists who serve as de facto regulators for our society have arrogated to themselves the power to observe every transaction and block the obvious scams. We pay for their failure to take minimal, obvious steps to protect us from the scammers who thrive on their platforms.

Why should they? They're the main characters. They're Bizarro-world spidermen, whose great power confers no responsibility.


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#25yrsago Steve Ballmer: DEVELOPERS DEVELOPERS DEVELOPERS DEVELOPERS DEVELOPERS http://www.ntk.net/ballmer/dancemonkeyboy.mpg

#15yrsago HOWTO E-Z realistic corpse from a cheap plastic skeleton https://propnomicon.blogspot.com/2011/08/quick-and-dirty-corpses.html

#15yrsago $300 Million Button: making customers create logins to buy cost etailer $300M/year https://centercentre.com/

#10yrsago 1 billion computer monitors vulnerable to undetectable firmware attacks https://www.defcon.org/html/defcon-24/dc-24-speakers.html#Cui

#10yrsago Stiglitz quits Panama’s official money-laundering panel over internal sabotage https://www.reuters.com/article/us-panama-tax-idUSKCN10G24Z/

#10yrsago BBC will use surveillance powers to sniff Britons’ wifi and find license-cheats https://web.archive.org/web/20160806155022/https://www.telegraph.co.uk/news/2016/08/05/bbc-to-deploy-detection-vans-to-snoop-on-internet-users/

#10yrsago How and why to short Uber https://qz.com/707947/investors-have-placed-a-one-way-bet-on-uber-which-made-us-want-to-figure-out-a-way-to-short-it

#5yrsago Facebook's official disinformation research portal is a bad joke https://pluralistic.net/2021/08/06/get-you-coming-and-going/#potemkin-research-program

#5yrsago Scammers sell griefers social media banning services https://pluralistic.net/2021/08/06/get-you-coming-and-going/#curse-of-bigness

#1yrago Which jobs can be replaced with AI? https://pluralistic.net/2025/08/06/unmerchantable-substitute-goods/#customer-disservice


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027
  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027



Colophon (permalink)

Today's top sources:

Currently writing:

  • β€œOnce Is Enemy Action,” a science fiction novel about the origins of modern technofascism. Today's words: 623 (1336 total).
  • "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Fourth draft completed. Submitted to editor.

  • A Little Brother short story about DIY insulin PLANNING


This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


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"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

Pluralistic: Carneyism without Carney (30 May 2026)


Today's links

  • Carneyism without Carney: Eh?
  • Hey look at this: Delights to delectate.
  • Object permanence: Replacing pharma patents with bounties; USTR v cheap leukemia meds; Plutocrats x wealth segregation; Anonymous Analytics; Scott Walker sells off donors; Anonymization v metadata; Probably; Amazon warehouse workers are the future of Amazon coders; Warcraft eggs; Brainwashing school; People who don't know The Onion is satire; "Company Town"; America is a scam.
  • Upcoming appearances: London, Kansas City, LA, Menlo Park, Toronto, NYC, Edinburgh, South Bend.
  • Recent appearances: Where I've been.
  • Latest books: You keep readin' em, I'll keep writin' 'em.
  • Upcoming books: Like I said, I'll keep writin' 'em.
  • Colophon: All the rest.



A turn-of-the-century Main Street, USA. Over the horizon looms a giant Canadian flag, made out of circuitry. In the foreground is a pixelboard sign reading 'U.S. BORDER CLOSED.' In the foreground looms a giant lumberjack, about to swing his axe into the sign.

Carneyism without Carney (permalink)

The "Third Way" in liberal politics involves saying things that working people love, but doing things that sociopathic plutocrats love. It works …right up until voters notice that you're not doing the things. That realisation breeds cynicism and fury and paves the way for fascist strongmen.

It's really ugly, and no one does it uglier than Canada's Liberal Party. Remember that time Prime Minister Justin Trudeau marched with Greta Thunberg to protest Canada's shitty, planet-wrecking climate policies?

https://globalnews.ca/news/5959371/election-campaign-climate-march/

Gee, Justin – it sure would be great if you could have a word with the fella who decided to bail out America's doomed tar sands pipeline and vowed to pump and torch 173,000,000,000 barrels of Canadian oil:

https://finance.yahoo.com/news/no-country-173-billion-barrels-203807530.html

Trudeau's "Third Way" eventually proved so unpopular that he opened the door to an authoritarian takeover of Canada by an otherwise totally unelectable, Trump-aligned far-right maniac. The only thing that saved Canada from a fate dumber than Trump was Trump himself, who wouldn't stop promising to make Canada the 51st state, an idea that was even more repellent to Canadians than five more years of Third Way bullshit:

https://ca.news.yahoo.com/pierre-poilievre-joe-rogan-podcast-143318576.html

And boy did Canadians find a Third Way bullshitter to move into 24 Sussex Drive: Mark Carney, an austerity-crazed central banker who will endorse incredibly progressive policies…provided he never has to do any of them. When it comes to championing working Canadians while royally screwing them, Carney is the only Canadian politician capable of out-Trudeauing Trudeau.

But we shouldn't reject Carneyism due to the mere fact that Carney refuses to deliver Carneyism. The problem with Carneyism isn't Carneyism itself – the problem with Carneyism is Mark Carney.

Take Carney's policy promise to charge US tech giants a 3% tax, a move that would defeat their incredibly clever gambit of pretending to be Irish and thus not owing any tax, anywhere:

https://pluralistic.net/2026/01/17/erin-lets-go/#circumvention-haven

That was a good policy! So was Carney's "elbows up" policy of sticking it to America in retaliation for Trump's flagrant violation of CUSMA, the free trade agreement negotiated by (checks notes) one Donald J Trump:

https://www.theguardian.com/us-news/2025/may/06/trump-carney-meeting-canada-tariffs-trade

Unfortunately, Mark Carney didn't get the memo from (checks notes) Mark Carney, and the very instant Trump arranged his face into his trademarked confused scowl, Carney dropped the tax, apologising profusely:

https://www.canada.ca/en/department-finance/news/2025/06/canada-rescinds-digital-services-tax-to-advance-broader-trade-negotiations-with-the-united-states.html

In the last days of the Trudeau government, the Liberals passed a bill that transformed Canada's Competition Bureau from the weakest antitrust regulator in the world into one of the strongest (on paper, at least):

https://competition-bureau.canada.ca/en/how-we-foster-competition/education-and-outreach/guide-june-2024-amendments-competition-act

It's impossible to overstate how useless the Competition Bureau was before this bill passed. In its entire history, the Bureau had only challenged three mergers, and had never successfully challenged a merger. Canada's do-nothing competition enforcers allowed the country to be captured by Made-in-Canada oligarchs whose ripoffs and abuses would make the Hudson's Bay Company blush:

https://pluralistic.net/2024/12/05/ted-rogers-is-a-dope/#galen-weston-is-even-worse

If Canada was ever going to be a real country (and not just two monopolists and a mining company in a trenchcoat) it needed a serious competition enforcer. Nominally, it has one, thanks to the 2024 Competition Act. The only problem was Carney, who made sweeping real-terms cuts to the Bureau's funding. Thanks to Carney, Canada has a Competition Bureau with all the powers it needs to save Canada from its oligarchs – but it can't afford to do any of that stuff.

Monopolists rip Canadians off like crazy. We even have a guy who mistook Les Miz for an HBR case-study, and embarked upon the country's worst-ever price-fixing campaign, gouging the country on bread prices:

https://www.donotpassgo.ca/p/the-bread-price-fixing-scandal-is

You don't have to be a monopolist to steal from Canadians. Ripping off Canadians is the game everyone can play! Consumer protection agencies are incredible value for money, saving the public hundreds for every dollar that we spend on them. Guess who just eliminated Canada's consumer protection agency?

https://www.donotpassgo.ca/p/carney-government-slashes-consumer

Oh, to be a scammer in Mark Carney's Canada! Whatever Galen Weston doesn't steal is yours for the taking!

But again, the problem isn't Carneyism – the problem is Carney. Carneyism is great. Carneyism gave us that remarkable speech at Davos, where Mark Carney declared a "rupture" in the US-dominated global system of trade and politics, promising a future of "minilateralism" in which "middle powers" like Canada band together for mutual prosperity:

https://www.weforum.org/stories/2026/01/davos-2026-special-address-by-mark-carney-prime-minister-of-canada/

If only Mark Carney had been there to hear those stirring words! He might have understood what a fucking insane idea it is to turn over Canada's military to Palantir, the company that, more than any other, has fused itself with the Trump regime's domestic program of ethnic cleansing and its international program of extraterritorial aggression:

https://www.thestar.com/politics/federal/canadas-deal-with-us-data-giant-palantir-is-legitimate-defence-minister-says/article_e49b9c32-8f76-466c-86ed-36a4110ba45a.html

Carneyism isn't merely a rejection of the old international order. Domestically, Carneyism promises technocratic excellence, skilled leadership that delivers first-class services for the Canadian people. This is a great pitch! It got Mamdani elected, and Mamdani's sincere pursuit of governmental excellence thrills New Yorkers in new ways every day:

https://pluralistic.net/2026/02/24/mamdani-thought/#public-excellence

Here, too, Carneyism is entirely sound – the problem is Carney's vicious anti-Carneyism and his plan to fire tens of thousands of civil servants and replace them with AI chatbots. It's not just that chatbots are terrible substitutes for skilled public officials, they're also controlled by US corporations that are entirely beholden to the Trump regime:

https://www.cbc.ca/news/politics/carney-artificial-intelligence-strategy-9.7213733

Unlike Mark Carney, I support Carneyism. Carneyism promises protection for Canadians, from monopolists and mad emperors, petty thieves and potholes. But Carney himself ardently opposes these policies. This will only get worse when the AI bubble pops and vaporises a third of the US stock market, spreading contagion to global capital markets. That will be Carney's cue to roll out his favourite go-to tactic: austerity.

We cannot afford this. Austerity is how we lose the country. Austerity – more than any other force – drives working people into the arms of fascists:

https://pluralistic.net/2026/04/12/always-great/#our-nhs

The thing is, Mark Carney has shown his political opponents how to beat him: just embrace Carneyism. The things Carney says are incredibly popular. Now we just need to elect someone who'll do them.


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#20yrsago World of Warcraft Easter eggs https://web.archive.org/web/20060614223838/http://www.wow-europe.com/en/contests/noblegarden/winners.html

#15yrsago Bernie Sanders introduces anti-pharma-patent bill, aims to replace drug monopolies with prizes https://web.archive.org/web/20110528053922/http://keionline.org/node/1147

#15yrsago Life at a brainwashing β€œschool for troubled teens” https://www.reddit.com/r/troubledteens/comments/hk0xy/a_gay_teen_describes_her_experience_at_a_utah/

#15yrsago Facebook updates from people who don’t know The Onion is a humor site https://literallyunbelievable.tumblr.com/

#10yrsago Untangling the Web: the NSA’s supremely weird, florid guide to the Internet https://www.techdirt.com/2016/05/27/nsas-guide-to-internet-is-weirdest-thing-youll-read-today/

#10yrsago Company Town: Madeline Ashby’s tale of sex and Singularity cults is a locked-door mystery at sea https://memex.craphound.com/2016/05/28/company-town-madeline-ashbys-tale-of-sex-and-singularity-cults-is-a-locked-door-mystery-at-sea/

#10yrago US trade rep threatens Colombia’s peace process over legal plan to offer cheap leukemia meds https://web.archive.org/web/20160725174757/https://www.statnews.com/pharmalot/2016/05/26/bernie-sanders-novartis-patent/

#10yrsago Security researcher discovers glaring problem with patient data system, FBI stages armed dawn raid https://dailydot.com/politics/justin-shafer-fbi-raid

#10yrsago Wealthy families are most responsible for American wealth segregation https://web.archive.org/web/20160530195842/https://www.washingtonpost.com/news/wonk/wp/2016/05/10/the-incredible-impact-of-rich-parents-fighting-to-live-by-the-very-best-schools/

#10yrsago Someone just snuck warrantless email access into the Senate’s secret intelligence bill https://web.archive.org/web/20160526201753/https://theintercept.com/2016/05/26/secret-text-in-senate-bill-would-give-fbi-warrantless-access-to-email-records/

#10yrsago Wells Fargo, who preyed on black borrowers, sponsors Black Lives Matter luncheon https://web.archive.org/web/20160527184755/https://theintercept.com/2016/05/27/wells-fargo-sponsorship-of-black-lives-matter-panel-draws-scorn/

#10yrsago Anonymous Analytics: self-proclaimed Anon β€œfaction” that tanks companies through stock reports https://web.archive.org/web/20160527155031/https://news.softpedia.com/news/anonymous-hackers-turned-stock-analysts-are-targeting-us-chinese-corporations-504495.shtml

#10yrsago Scott Walker, saddled with $1.2m debt from failed presidential bid, pawns his own donors https://ghanasoccernet.com/uk/2016/05/24/scott-walker-rents-out-donor-list-to-pay-campaign-debt/

#10yrsago Study shows detailed, compromising inferences can be readily made with metadata https://www.pnas.org/doi/full/10.1073/pnas.1508081113

#10yrsago EFF fights order to remove public records documents detailing Seattle’s smart-meters https://www.muckrock.com/news/archives/2016/may/26/court-grants-temporary-restraining-order-forcing-r/

#5yrsago Probably https://pluralistic.net/2021/05/27/probably/

#1yrago AI turns Amazon coders into Amazon warehouse workers https://pluralistic.net/2025/05/27/rancid-vibe-coding/#class-war

#1yrago America is a scam https://pluralistic.net/2025/05/28/cheaters-ever-prosper/#caveat-america


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • "The Reverse-Centaur's Guide to AI," a short book about being a better AI critic, Farrar, Straus and Giroux, June 2026 (https://us.macmillan.com/books/9780374621568/thereversecentaursguidetolifeafterai/)
  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2026

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027

  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027



Colophon (permalink)

Today's top sources:

Currently writing: "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Third draft completed. Submitted to editor.

  • "The Reverse Centaur's Guide to AI," a short book for Farrar, Straus and Giroux about being an effective AI critic. LEGAL REVIEW AND COPYEDIT COMPLETE.
  • "The Post-American Internet," a short book about internet policy in the age of Trumpism. PLANNING.

  • A Little Brother short story about DIY insulin PLANNING


This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


How to get Pluralistic:

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"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

Pluralistic: Vicky Osterweil's "The Extended Universe" (28 Apr 2026)


Today's links



The Haymarket Books cover for Vicky Osterweil's 'The Extended Universe.'

Vicky Osterweil's "The Extended Universe" (permalink)

Vicky Osterweil's The Extended Universe: How Disney Killed the Movies and Took Over the World makes the kind of long, polemical, startling and illuminating argument that defines great cultural criticism; it's the sort of book that encapsulates the reasons I read criticism in the first place:

https://www.haymarketbooks.org/books/2525-the-extended-universe

My first brush with this kind of criticism came more than two decades ago, when I read John Kessel's now-classic "Creating the Innocent Killer," a critique of Orson Scott Card's Ender's Game, a book I had read and enjoyed enough to re-read several times:

https://johnjosephkessel.wixsite.com/kessel-website/creating-the-innocent-killer

Kessel's argument is that Card used Ender's Game to smuggle in some very ugly ideas, wrapped in a story that was compelling, even exhilarating. In Ender's Game, we meet Andrew "Ender" Wiggin, a small, physically weak boy possessed of a prodigious intellect and a great deal of sensitivity and empathy. Ender is tormented by an escalating series of aggressors, whom he retaliates against with overwhelming force, first to the point of lethality and then all the way to literal genocide. And here's where Card makes his move: Ender's sensitivity and empathy and intellect tell him that he must respond this way, because he can tell that his aggressors will not back off from their intention to harm him; and because Ender is so small and weak, he has to use whatever tactic his brilliant mind can devise, and if that tactic results in the death penalty for mere bullying, well, that's the bully's fault, not Ender's. Indeed, in dying at Ender's hands, these bullies re-victimize Ender, because Ender is a gentle, smart, wise, weak person, and these inescapable murders that he is goaded into committing are a stain on his soul that he can never wash away.

Before reading "Creating the Innocent Killer," I confess I didn't really understand what criticism was for. Like many people, I conflated "criticism" with "reviews," thinking of critical works as a species of inconveniently difficult-to-digest essays that might help me figure out which books to read and which movies to see.

Kessel's magnificent essay changed all that, and not in spite of the fact that Kessel had pointed out some very important problems with a book that I loved, but because of that fact. In helping me understand the ugliness hidden within something whose beauty and virtues I saw very clearly, Kessel taught me more about myself – about where my aesthetics and my values overlapped, and where they diverged. It was literally life-changing.

Like Kessel, Osterweil's 'Extended Universe' deals with media that I have a great deal of affection for – the products of the Walt Disney Company. Though I'm primarily interested in theme parks – I love a big, ambitious built environment of any description and Disney pursues these with a seriousness that few others can touch – the Disney films (and the films of the studios Disney purchased, like Marvel and Lucasfilm) are obviously intimately bound up in those theme park designs.

Osterweil has her own ambivalent affection for these movies. Like so many of us, she's been raised on them, and they've shaped how she sees the world and its stories. But – like me – Osterweil is deeply suspicious of capitalism, American imperialism, and the notion of "intellectual property," and she uses reviews of a dozen Disney films to make the case that Walt Disney and the studio he founded with his brother are standards-bearers for these odious forces, and not just in the overt ways that might immediately spring to mind, but also in subtle ways that can be teased out of a close reading of the films.

In so doing, Osterweil also makes a sharp and well-argued case that intellectual property, colonialism and racial oppression are all facets of the same drive, the drive of people who fancy themselves born to rule to dominate others, which requires that those others also be dehumanized and their work denigrated. When Walt Disney insisted that his be the only name associated with "his" movies, he was playing out the same logic that underpinned his virulent opposition to labor unions and his participation in American imperialism in Latin America.

As with Kessel, Osterweil's argument is full of surprises and illuminations that are especially vivid for those of us who have great affection for these works. As her chapter on Black Panther shows, this contradiction need not go unresolved. There is plenty of scope for fans to seize the reins of the narrative (and as her chapter on the reactionary backlash to the later Star Wars movies shows, it's not just the forces of progress and anti-racism who can pull off this move).

Like the very best criticism, Osterweil's book is more than a way to deepen your understanding of the material she dissects – it's a way to deepen your understanding of the world that produced it, and to deepen your understanding of yourself.


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#20yrsago Frank Zappa’s anti-censorship letter https://www.flickr.com/photos/mudshark/117551768/in/set-72057594090059726/

#15yrsago Chemistry kit with no chemicals https://web.archive.org/web/20110427212354/http://blog.makezine.com/archive/2011/04/chemistry-set-boasts-no-chemicals.html

#15yrsago Russian corruption: crooked officials steal multi-billion-dollar company, $230M tax refund, then murder campaigning lawyer https://web.archive.org/web/20110426045152/http://www.foreignpolicy.com/articles/2011/04/20/russia_s_crime_of_the_century?

#15yrsago Golden-age short-change cons https://web.archive.org/web/20110429014539/https://blog.modernmechanix.com/2011/04/26/tricks-of-short-change-artists/

#10yrsago Campaigners search Londoners’ phones to help them understand the Snoopers Charter https://www.youtube.com/watch?v=szN7DlmMLYg

#10yrsago Mitsubishi’s dieselgate: cheating since 1991 https://web.archive.org/web/20160427145038/https://www.cnet.com/roadshow/news/mitsubishi-cheated-fuel-economy-tests-since-1991/#ftag=CAD590a51e

#10yrsago Bellwether: Connie Willis’s classic, hilarious novel about the science of trendiness https://memex.craphound.com/2016/04/26/bellwether-connie-williss-classic-hilarious-novel-about-the-science-of-trendiness/

#5yrsago The Big U https://pluralistic.net/2021/04/26/moolah-boolah/#poison-ivies


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • "The Reverse-Centaur's Guide to AI," a short book about being a better AI critic, Farrar, Straus and Giroux, June 2026 (https://us.macmillan.com/books/9780374621568/thereversecentaursguidetolifeafterai/)
  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2026

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027

  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027



Colophon (permalink)

Today's top sources:

Currently writing: "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Third draft completed. Submitted to editor.

  • "The Reverse Centaur's Guide to AI," a short book for Farrar, Straus and Giroux about being an effective AI critic. LEGAL REVIEW AND COPYEDIT COMPLETE.
  • "The Post-American Internet," a short book about internet policy in the age of Trumpism. PLANNING.

  • A Little Brother short story about DIY insulin PLANNING


This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


How to get Pluralistic:

Blog (no ads, tracking, or data-collection):

Pluralistic.net

Newsletter (no ads, tracking, or data-collection):

https://pluralistic.net/plura-list

Mastodon (no ads, tracking, or data-collection):

https://mamot.fr/@pluralistic

Bluesky (no ads, possible tracking and data-collection):

https://bsky.app/profile/doctorow.pluralistic.net

Medium (no ads, paywalled):

https://doctorow.medium.com/

Tumblr (mass-scale, unrestricted, third-party surveillance and advertising):

https://mostlysignssomeportents.tumblr.com/tagged/pluralistic

"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

❌